Legal

Terms & Conditions

Effective date: 26th May, 2026

Welcome to FOODHUB247. These Terms and Conditions (“Terms”) govern your access to and use of the FOODHUB247 website, products, services, social media pages, and related platforms.

By accessing, browsing, or placing an order through FOODHUB247, you agree to be bound by these Terms. If you do not agree, please discontinue use of our services.

Section 1

About FOODHUB247

FOODHUB247 is a Nigerian food ingredients and dried proteins brand that supplies products including but not limited to:

Chicken

Stockfish

Catfish

Goat meat

Beef

Ponmo

Snail

Pepper

Iru (locust beans)

Crayfish

Prawns

Bonga fish

Section 2

Eligibility

By using our website, you confirm that:

You are at least 18 years old or using the website under parental/guardian supervision
The information you provide is accurate and complete
You will use the website lawfully and responsibly

Section 3

Products & availability

We strive to ensure that all products displayed on FOODHUB247 are:

Accurately described
Hygienically processed
Properly packaged

However

Product colors or packaging may slightly differ from images displayed online
Availability of products may change without notice
Certain products may be seasonal or subject to market fluctuations

FOODHUB247 reserves the right to discontinue or limit quantities of any product at any time.

Section 4

Pricing

All prices are listed in Nigerian Naira (₦) unless otherwise stated. Delivery charges may apply separately depending on location and order size.

Section 5

Orders & payment

Orders are confirmed only after payment verification.

We reserve the right to

Modify prices without prior notice
Correct pricing errors
Cancel orders affected by incorrect pricing

We may accept payments through

Bank transfer Debit/credit cards Online payment gateways Mobile payment services

FOODHUB247 reserves the right to

Reject suspicious or fraudulent transactions
Cancel incomplete orders
Request additional verification where necessary

Section 6

Delivery policy

We aim to process and dispatch orders promptly. However, delivery times may vary due to:

Traffic conditions
Logistics delays
Weather conditions
Public holidays
Unforeseen operational issues

Customers are responsible for providing accurate delivery information. FOODHUB247 shall not be liable for failed deliveries resulting from incorrect addresses or unreachable recipients.

Section 7

Food safety & storage

Customers are advised to properly inspect and store products upon delivery. FOODHUB247 is not responsible for product deterioration caused by:

Improper storage
Prolonged exposure to heat or moisture
Customer mishandling after delivery

Storage instructions should be followed where applicable.

Section 8

Returns & refunds

Due to the nature of food products, returns may be limited.

Refunds or replacements may only be considered where:

Incorrect items were delivered
Products arrived damaged
Products are proven unfit for consumption upon delivery

Complaints must be reported within 24 hours of delivery with supporting evidence such as photos or videos. FOODHUB247 reserves the right to assess claims before approving refunds or replacements.

Section 9

Customer responsibilities

You agree not to:

Misuse the website
Engage in fraudulent activities
Submit false information
Attempt unauthorized access to the website
Disrupt platform operations

Any misuse may result in suspension or termination of access.

Section 10

Intellectual property

All content on the FOODHUB247 platform including:

Logos
Branding
Product descriptions
Graphics
Videos
Website content

remains the intellectual property of FOODHUB247 unless otherwise stated. Unauthorized reproduction or commercial use is prohibited.

Section 11

Limitation of liability

To the fullest extent permitted under Nigerian law, FOODHUB247 shall not be liable for:

Indirect or consequential damages
Delays outside our reasonable control
Allergic reactions arising from undisclosed customer sensitivities
Misuse of products after delivery

Customers are responsible for reviewing ingredient suitability for personal dietary needs.

Section 12

Health & nutrition disclaimer

Information provided on FOODHUB247 platforms relating to food, nutrition, or wellness is for educational and general informational purposes only.

Such information does not constitute medical advice and should not replace professional healthcare consultation.

Customers with medical conditions, allergies, or dietary restrictions should seek professional advice before consumption.

Section 13

Privacy

Your use of FOODHUB247 is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Section 14

Third-party services

Our platform may contain links or integrations with third-party services including:

Payment providers
Logistics companies
Social media platforms

FOODHUB247 is not responsible for the practices or policies of third-party services.

Section 15

Termination of access

We reserve the right to suspend or terminate access to our services where users:

Violate these Terms
Engage in abuse or fraud
Threaten staff or operations
Misuse the platform

Section 16

Governing law

These Terms shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from these Terms shall be subject to the jurisdiction of competent courts in Nigeria.

Section 17

Dispute resolution

Before commencing legal proceedings, parties agree to attempt amicable resolution through:

Negotiation
Mediation
Written communication

Where resolution fails, disputes may proceed to litigation under Nigerian law.

Section 18

Changes to Terms

FOODHUB247 reserves the right to update or modify these Terms at any time. Updated versions will be posted on the website with a revised effective date.

Continued use of the platform after updates constitutes acceptance of revised Terms.

Section 19

Contact information

For inquiries, complaints, or support:

FOODHUB247
Email: support@foodhub247.com
Call: 0802 971 6361 0806 625 3217
WhatsApp: 0802 971 6361 0806 625 3217
Location: Mamake Complex, Academy Market, Iwo Road, Ibadan, Oyo State, Nigeria

Questions about these Terms?

Our team is here to help with orders, delivery, returns, or general support.

Get in touch Terms of Use

FOODHUB247 — The taste of perfection

Terms & Conditions

Effective 26th May, 2026